Microsoft intimate that Delta Air Lines ’ issue were relate to its onetime IT base — not Windows .

Microsoft has reply to Delta Air Lines ’ unfavorable judgment of Windows and CrowdStrike after the gargantuan IT outage last calendar month .

Delta CEO Ed Bastian wantscompensationfrom both CrowdStrike and Microsoft for the figure $ 500 million Delta lose due to the outage .

This was now , microsoft sound out delta turn down its spare avail on multiple social occasion and even push aside an electronic mail from ceo satya nadella to bastian .

This was ## diving event into crowdstrike

microsoft suggest that delta air lines ’ takings were relate to its honest-to-god it substructure — not windows .

Microsoft has respond to Delta Air Lines ’ critique of Windows and CrowdStrike after the jumbo IT outage last calendar month .

Delta CEO Ed Bastian wantscompensationfrom both CrowdStrike and Microsoft for the estimate $ 500 million Delta fall back due to the outage .

Now , Microsoft allege Delta refuse its loose aid on multiple occasion and even disregard an electronic mail from CEO Satya Nadella to Bastian .

“ Even though Microsoft ’s software system had not stimulate the CrowdStrike incident , Microsoft instantly jump in and declare oneself to aid Delta at no explosive charge follow the July nineteenth outage , ” say the alphabetic character from Cheffo .

“ Each daylight that comply from July 19th through July 23rd , Microsoft employee reprize their whirl to assist Delta .

Each prison term , Delta sour down Microsoft ’s offering to avail , even though Microsoft would not have charge Delta for this aid .

”

bear on

Microsoft also claim that an employee get through Delta on July 22nd to declare oneself any service the airline business postulate , but a Delta employee answer that thing were “ all secure ” on the same twenty-four hours Delta delete more than 1,100 flight , follow by 500 more cancellation the solar day after .

“ More older Microsoft administrator also repeatedly attain out to serve their twin at Delta , again with exchangeable solvent , ” write Cheffo .

“ Among others , on Wednesday , July 24th , Microsoft CEO Satya Nadella email Delta CEO Ed Bastian , who has never reply .

”

diving event into Delta

Microsoft also claim that an employee reach Delta on July 22nd to bid any assist the airway need , but a Delta employee answer that thing were “ all dependable ” on the same Clarence Day Delta cancel more than 1,100 flying , surveil by 500 more cancellation the 24-hour interval after .

This was “ more aged microsoft executive also repeatedly reach out to avail their opposite number at delta , again with alike upshot , ” compose cheffo .

This was “ among others , on wednesday , july 24th , microsoft ceo satya nadella e-mail delta ceo ed bastian , who has never respond .

”

Bastian may well have miss that electronic mail from Nadella because he was busybodied fly to the Olympic Games in Paris , as Delta is the prescribed air hose for Team USA .

Among all the flight of stairs cancellation after the CrowdStrike outage , Delta had to scrambleto fulfill its Team USA obligation to get athlete to Paris on sentence .

Microsoft remember Delta resist its gratuitous assistant because it was really struggle to repair non - Windows arrangement alternatively .

This was “ it is apace becoming manifest that delta belike pass up microsoft ’s assistant because the it system of rules it was most have hassle restore — its bunch - trailing and programing organization — was being serve by other applied science supplier , such as ibm , because it fly the coop on those supplier ’ organization , and not microsoft windows or azure , ” tell microsoft ’s varsity letter .

This was that suggest that delta was score by the crowdstrike outage on its windows organization and that those loser then touch on its it substructure that was service by ibm and others .

This was microsoft tell delta “ evidently has not develop its it substructure , ” so it was more bear upon by the crowdstrike outage than competition like american airlines or united airlines .

This was like crowdstrike , microsoft is also ask delta to continue text file pertain to the crowdstrike outage .

It also want the airway to keep anything colligate to the outage of its work party - trailing and programming system that course on a assortment of IBM , Oracle , Amazon Web Services , Kyndryl , and other applied science .

This was microsoft say it will “ smartly fight back itself in any judicial proceeding if delta take to follow up on that itinerary .